[25 quiz responses] FEMA IS-29A: Public Information Officer Awareness

Overview:FEMA's IS-29.A course was launched on August 5, 2019 to familiarize participants with the concepts underlying the PIO role. This course can give newcomers a basic understanding of the PIO function. In addition, it can provide those in leadership positions with the necessary knowledge about the PIO's roles and responsibilities during an emergency.

Main public:The FEMA IS-29.A is designed for new or less experienced State, Local, Tribal, and Territory PIOs or those who have this role as a secondary role. Participants will benefit from an introductory training course on the dispatch system before attending this course.

FEMA IS-29.A Testantworten

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1. Choose the correct definition - Public Information
A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including government, media, nongovernmental organizations (NGOs), and the private sector.
B. Information developed and disseminated in advance of, during or after an emergency to provide specific information to save lives and health✅
C. Issuance of a press release on the seat belt law (public information); Announcement of road closure due to multi-car accident (public emergency information)
D. Information collected, compiled or maintained by an organization in connection with the conduct of official business and available for release to the public

2. Communication with the agency's internal team
A. No role played by a PIO.
B. an important part of the PIO's work.
C. Required only when directed by the incident commander.
D. A required responsibility of the PIO under NIMS.✅

3. Marketing Social
A. Theory is an important part of the strategic communication planning process.✅
B. Deep focus groups are needed to focus the message.
C. is a failed theory and should not be used by modern public information officers.
D. is only useful in TV commercials.

4. Proactive handling of public information by a PIO increases message credibility. Proactivity happens during
A. The five segments (5%) of the 95/5 concept
B. Downtime for emergency work.✅
C. "blue sky" time, but it makes no difference to credibility.
D. Segment ninety-five (95%) of the 95/5 concept

5. Studies show that people read online differently than they do in print. So if you're writing for the web or social media, you should:
A. Use jargon to communicate with your target audience
B. Avoid images
C. Split content for better scanning✅
D. Maximize search results by using acronyms

6. Organizing information in a press release so that important information comes first means:
A. AP style
B. Inverted Pyramid✅
C-style JIC
D. Journalistic style

7. Choose the correct definition - Emergency Public Information
A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including government, media, nongovernmental organizations (NGOs), and the private sector.
B. Information developed and disseminated in advance of, during or after an emergency to provide specific information to save lives and health✅
C. Issuance of a press release on the seat belt law (public information); Announcement of road closure due to multi-car accident (public emergency information)
D. Information collected, compiled or maintained by an organization in connection with the conduct of official business and available for release to the public

8. A public information officer (PIO) in a public safety or emergency management agency can expect to spend a proportion of their time on activities directly related to incident response or recovery.
95%
B 50%
California. 25%
D.5 %✅

9. An organization's public information officer
A. must clear all public documents with neighboring authorities prior to release.
B. Not bound by the Public Records Act.
C. Is placed in a planning position when there is no media coverage of an incident.
D. Must be informed, assertive, reliable, flexible, resilient and approachable.

10. Social marketing is the application of business marketing principles to:
A. Promotion of government programs and activities
B. Influence an audience to change behavior✅
C. Selling Government or Non-Profit Products and Programs
D. Improve social networks

11. "The bottom line is..." is an example of a transitional phrase, or:
A. Soundbiss
B. Speculation
C. Summary
Bridge D. ✅

12. Under the ICS, the PIO works to:
A. The Operations Manager✅
B. The highest ranking officer
C. Your regular boss
D. The head of the operations department

13. The PIO's primary responsibility for organizational leadership as a consultant is:
A. Establish relationships with PIOs from other organizations
B. Organize interviews and write talking points
C. Be an intermediary between the leadership and the media✅
D. Assess situations for the impact of public information

14. Choose the right definition - External Affairs
A. Coordinates the release of accurate, coordinated, timely, and accessible public information to affected audiences, including government, media, non-governmental organizations (NGOs), and the private sector✅
B. Information developed and disseminated before, during or after an emergency to provide specific information to save lives and health
C. Issuance of a press release on the seat belt law (public information); Announcement of road closure due to multi-car accident (public emergency information)
D. Information collected, compiled or maintained by an organization in connection with the conduct of official business and available for release to the public

15. Internal delivery of public information messages to the workforce is important because it allows the PIO to:
A. Test the message on a "safe" audience
B. Add to measurable statistics
C. Solicit the support and participation of the organization's staff while delivering a coherent message✅
D. Demonstrate commitment to the organization

16. One of the advantages of the Operations Control System (ICS) is:
A. It provides a framework for people from multiple agencies to work well together✅
B. Use organization charts that can be made available to the media.
C. It was created for first responders and is useful at the beginning of an incident.
D. Has been shown to be effective on large wildfires

17. The role of the public relations officer
A. is strictly required by the Task Book of the National Qualification System.
B. must await instructions from the operations manager. ✅
C. Includes reporting to the Chief of Operations Section during an incident response.
D. became increasingly complex as the challenge of delivering messages evolved.

18. A theme that begins in this course and continues throughout the public relations training series is the "95/5" concept.
A. is a unique management concept for public information management.
B. describes a writing technique applied to social media content.
C. is presented as a bad example of public information management.
D. originates from two sources: management consultant D. Edward Deming and Italian economist Vilfredo Pareto.

19. A well-conducted interview is unlikely to
A. Promotion of leadership goals.
B. Get the target audience to respond to message prompts.
C. results in the need for follow-up interviews.✅
D. Increase agency credibility.

20. The National Incident Management System (NIMS) is:
A. A federal structure designed for large-scale, multi-jurisdictional incidents✅
B. Emergency Management Guidelines for Public and Private Sector Organizations
C. A federal emergency incident database
D. Another name for the National Response Board

21. The use of acronyms in press releases may:
A. Show that you “know”
B. Make it less likely that your layoff will be reduced
C. Impress people in the target audience
D. Be a barrier to communication✅

[25 quiz responses] FEMA IS-29A: Public Information Officer Awareness - Pinoy Test (2023)

FEMA IS-29.A Testantworten